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NWA Continuum Care
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Help Solve Homelessness in Northwest Arkansas

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Case Manager of the Year - Glyn Holden

My name is Glyn Holden, I work as a case manager for 7Hills Homeless Center overnight shelter and New Beginnings here in Fayetteville, AR. I have been in this line of work since 2022, when I graduated from the University of Arkansas with a degree in social work.
I am originally from Terry, Mississippi. I moved to Little Rock in 2018 to work at a bicycle manufacturer called Allied Cycle Works. When covid happened in 2020, I had just begun work at a new company and was laid off, so I decided that it was a great opportunity to go back to school, and that is when I landed in Fayetteville.
My favorite part of this job is the relationships that I have the opportunity to build with people who I might otherwise never have gotten to meet; hearing their stories and where they come from. I love working closely with people and having the opportunity to help in any way that I can. Sometimes the most important thing to do is show that you care about someone and believe in them. I cherish those moments where I can see hope in someone’s eyes.
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Case Manager of the Year - Arlene Jones

My name is Arlene Jones.

I began my journey to stand and unite by Empowering Others Through Lived Experience Drawing on my own experiences inside the parameters of homelessness and JADE (Judicially Involved –Asset Limited-Disenfranchised-Equity Deprived).  I have  developed strong self-advocacy skills and now I can share and  support other community members facing similar challenges.

My first journey began five years ago as a client of DiVa & DuDe Community Outreach/Training Center, where I found support and resources that helped me overcome adversity. Since then, I  have flourished into one of the leaders of community impact, renowned for my unwavering commitment to uplifting individuals and families throughout Northwest Arkansas. As a dedicated leader of Street Outreach, I was able to provid services to 104 families in 2025 alone, securing housing for 19 of them, all without funding.

Also, offering vital resources and fostering connections that strengthen the social fabric of my region. Known affectionately as “Arlene Unlimited,” I hope to always be celebrated for my boundless energy and my ability to inspire those around me to believe in the possibilities of change and hope. I has demonstrated my dedication to the region through my recent work with the Arkansas Justice Reform Coalition, my other passion reflecting a strong commitment to justice, equity, and community empowerment. My active involvement has supported initiatives focused on addressing the needs of underrepresented groups, promoting substantive reform, and ensuring inclusive participation in the pursuit of an equitable justice system. With a heart for service and a vision for a better tomorrow, I have and always will continue to bridge gaps, advocate for equity, and lead with compassion. My legacy is and will remain one of tireless involvement and the belief that change is not only possible, but inevitable when communities unite for the common good. 

 

Motto. ” Meet you Where You Are” That is the New Beginning

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Join Northwest Arkansas Continuum of Care! Together We Can End Homelessness in NWA.

Homelessness in Northwest Arkansas is a SOLVABLE Problem!

The mission of Northwest Arkansas Continuum of Care is to coordinate a community response to end
homelessness in Northwest Arkansas. “We believe no one should sleep outdoors or in other places not
meant for human habitation. We believe homelessness is a solvable problem through coordinated
activities that match resources with needs in our community.”

Free Training

with CoC101 Video & slides

Resources
DONATE

Case Manager of the Year - Glyn Holden

My name is Glyn Holden, I work as a case manager for 7Hills Homeless Center overnight shelter and New Beginnings here in Fayetteville, AR. I have been in this line of work since 2022, when I graduated from the University of Arkansas with a degree in social work.
I am originally from Terry, Mississippi. I moved to Little Rock in 2018 to work at a bicycle manufacturer called Allied Cycle Works. When covid happened in 2020, I had just begun work at a new company and was laid off, so I decided that it was a great opportunity to go back to school, and that is when I landed in Fayetteville.
My favorite part of this job is the relationships that I have the opportunity to build with people who I might otherwise never have gotten to meet; hearing their stories and where they come from. I love working closely with people and having the opportunity to help in any way that I can. Sometimes the most important thing to do is show that you care about someone and believe in them. I cherish those moments where I can see hope in someone’s eyes.
Click Here

Case Manager of the Year - Arlene Jones

I began my journey to stand and unite by Empowering Others Through Lived Experience Drawing on my own experiences inside the parameters of homelessness and JADE (Judicially Involved- Asset Limited – Disenfranchised – Equity Deprived).  I have developed strong self-advocacy akills and now I can share and support other community members facing similar challenges.  My first journey began five years ago as a client of DiVa & DuDe Community Outreach/Training Center, where I found support and resources that helped me overcome adversity.

Since then, I have flourished into one of the leaders of community impact, renowned for my unwavering commitment to uplifting individuals and families throughout Northwest Arkansas.  As a dedicated leader of street outreach, I have provided services to 104 families in 2025 alone, securing housing for 19 of them, all without funding.  Also, offering vital resources and fostering connections that strengthen the social fabric of my region.  Know affectionately as “Arlene Unlimited”, I hope to always be celebrated for my boundless energy and my ability to inspire those around me to believe in the possibilities of chang and hope.

I have demonstrated my dedication to the region through my recent work with the Arkansas Justice Reform oalition, my other passion reflecting a strong commitment to justice, equity and community involvement.  My active involvement has supported initiatitves focused on addressing the need of underrepresented groups, promoting substantive reform, and ensuring inclusive participation in the pursuit of an equitable justice system.  With a heart for service and a vision for a better tomorrow, I have and alway will continue to bridge gaps, advocate for equity and lead with compassion.  My legacy is and will remain one of tireless involvement and the belief that change is not only possible, but inevitable when communities unite for the common good.

Motto:  “Meet You Where You Are” and that is the New Beginning.

Click Here

Join Northwest Arkansas Continuum of Care! Together We Can End Homelessness in NWA.

Homelessness in Northwest Arkansas is a SOLVABLE Problem!

The mission of Northwest Arkansas Continuum of Care is to coordinate a community response to end homelessness in Northwest Arkansas. “We believe no one should sleep outdoors or in other places not meant for human habitation. We believe homelessness is a solvable problem through coordinated activities that match resources with needs in our community.”

BECOME A MEMBER

Free Training

with CoC101 Video & slides

Resources

NWA CoC Resources

If you’re experiencing homelessness and seeking shelter/housing resources in Washington, Benton, Carroll or Madison Counties in Northwest Arkansas, CALL 2-1-1 or (866) 489-6983 or click on the link below for more information.

GET CONNECTED

NWA CoC Agendas and Minutes

Read our 2026 Agendas and Minutes for the general membership meetings by clicking on the link below.

CoC General Membership Minutes
continuum of care homeless assistance program

Join NWA Continuum of Care

Become a Member!

Mission:  Coordinating a community response
  to end homelessness in Northwest Arkansas.

Ending Homelessness (Functional Zero)Means:

  • INTERNAL: Organize assistance across providers to assure homelessness is rare, brief, and non‐recurring for people in the community –optimize system functions & performance and match resources with client need.
  • EXTERNAL: Advocate for community response and resources to prevent homelessness –including within other public systems of care.

How do we DO this?

  • Coordinated entry
  • Community Assessment and Dynamic Prioritization
  • By‐name list
  • Community planning that matches resources to need
  • Case conferencing

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                                      2026 NWA CoC                                                  GENERAL MEMBERSHIP MEETINGS

General Membership Meetings

9:00 am – 10:30 am

January 7, 2026, February 4, 2026, March 4, 2026, April 1, 2026, May 6, 2026, June 3, 2026, July 1, 2026,  

September 2, 2026, October 7, 2026, November 4, 2026

For More Information
Quinn Emett, Executive Director

 

 

 

Zoom Link
Meeting Files
Become a Member

                                      2026 NWA CoC                                                  BOARD OF DIRECTORS MEETINGS

Board of Directors Meetings

9:00 am – 10:30 am

January 14, 2026, February 11, 2026, March 11, 2026,  April 8, 2026,

May 6, 2026, June 10, 2026,  July 8, 2026, September 9, 2026,

October 14, 2026, November 11, 2026

For More Information, Contact: 

 

Quinn Emett